Engagement: Senior D365 Developer – Energy Queensland Overview: Led the design, delivery, and maintenance of large-scale Dynamics 365 CRM and Power Platform solutions across Energy Queensland’s enterprise environments. Focused on system scalability, automation, and integration with internal and external services to streamline business operations.
Key Deliverables:
Enterprise Solution Architecture: Developed and deployed robust Dataverse models, custom entities, and relational structures aligned with enterprise standards and regulatory compliance.
Automation & Integration: Built and orchestrated over 40 Power Automate flows to handle ingestion, validation, notifications, and document generation, enabling full case lifecycle automation.
Reusable Components: Created JavaScript and ribbon extensions with dynamic logic, role-based controls, and automation patterns to improve system governance and user efficiency.
DevOps & CI/CD: Implemented GitHub Enterprise pipelines for ALM, managing code versioning, testing, and multi-environment deployments across DEV, TEST, UAT, and PROD.
Results:
Significantly reduced manual workload through automation and streamlined business processes.
Enhanced platform reliability with resilient integrations, logging frameworks, and retry/error-handling mechanisms.
Established scalable development standards and reusable architecture patterns supporting analytics, AI, and digital transformation initiatives.
Queensland Department of Justice and Attorney-General (DJAG)
Engagement: Senior D365 Development & Consulting Overview: Provided end-to-end Dynamics 365 CE solutions for the Department, focusing on reducing technical debt and optimizing mission-critical systems.
Key Deliverables:
D365 CE Enhancements: Architected scalable and compliant D365 solutions, ensuring alignment with government standards.
Code & DevOps Management: Set up structured source control processes, mentoring internal teams on how to manage iterative development efficiently.
Technical Leadership: Offered ongoing support and training, significantly reducing knowledge gaps and bolstering team confidence in D365.
Results:
Eliminated extensive technical debt, stabilizing critical production systems.
Established best practices for documentation and change management, improving long-term maintainability.
Delivered high-impact bug fixes that prevented potential service disruptions.
Department of Education and Training (DET)
Engagement: Senior Power Platform Consulting Overview: Led a comprehensive Power Platform modernization project to enhance the department’s existing applications and introduce new automation solutions.
Key Deliverables:
Complex Power Apps Development: Designed and deployed enterprise-level applications that integrated with various departmental databases.
ALM & Best Practices Roadmap: Advised on the optimal use of Azure DevOps, version control, and structured release cycles for ongoing improvements.
Reusable Component Library: Created a robust library of plug-and-play components, drastically reducing future development time and effort.
Results:
Successfully launched a mission-critical, complex application—single-handedly managing each stage from concept to production.
Improved developer productivity and consistency through standardized practices and comprehensive documentation.
Streamlined stakeholder communication, enabling efficient requirement gathering and solution rollouts.
SPARK NEL DC JV
Engagement: Power Apps Engineering & Automation Overview: Undertook the modernization of vital project workflows for Victoria’s largest road infrastructure project (valued at $22 billion).
Key Deliverables:
Custom Connectors & AI Models: Developed connectors to integrate Power Apps with various data sources and introduced AI models to process PDFs automatically.
RPA & Data Extraction: Automated repetitive manual tasks, improving efficiency and data accuracy.
SharePoint Architecture: Leveraged SharePoint as a centralized database, synchronizing data across multiple apps.
Results:
Delivered robust automation solutions that minimized human error and freed up valuable staff hours.
Unified apps, enabling seamless data exchange and real-time reporting across the consortium.
Set a foundation for continuous improvement via advanced technology adoption and strategic planning.
VETASSESS
Engagement: High-Impact Power Platform Consultancy Overview: This short-term engagement focused on resolving critical issues in Power Pages and conducting intensive training for the in-house development team.
Key Deliverables:
Technical Audit & Bug Fixes: Identified shortcomings in Power Pages and implemented robust validations to prevent double bookings and data mishandling.
Team Upskilling: Organized specialized training sessions, supplemented with recorded tutorials, to boost in-house developer expertise in the Power Platform.
Future-Proofing: Advised on a scalable strategy for ongoing enhancements and maintenance.
Results:
Immediate resolution of pressing issues, preventing financial and reputational losses.
Empowered the client’s developers to maintain and expand Power Platform solutions independently.
Rapid turnaround in just two weeks, showcasing agile consulting effectiveness.
SSW
Engagement: Power Platform & Cloud Solutions Partner Overview: Collaborated with SSW to deliver advanced Power Apps, multi-layered Power Automate flows, and cutting-edge AI integrations for various high-profile clients.
Key Deliverables:
Multi-App Development: Created sophisticated Canvas, Model-Driven, and Portal Apps, addressing intricate business workflows.
AI Chatbot Integration: Deployed an AI-driven chatbot for the official website, enhancing user engagement and customer service.
API & PCF Mastery: Integrated multiple external APIs (Xero, GitHub, Bing, Google Maps) and developed bespoke PCF controls to elevate user experiences.
Results:
Significantly reduced operational bottlenecks by automating complex tasks through chained Power Automate flows.
Streamlined release management with Azure DevOps pipelines, ensuring reliable and quick deployments.
Meredith Dairy
Engagement: Full-Spectrum Power Platform Solutions Overview: Partnered with Australia’s largest goat farm and cheese manufacturer to digitize, automate, and integrate multiple business processes across seven entities.
Key Deliverables:
15+ Custom Apps: Developed a suite of Canvas and Model-Driven Apps targeting production, supply chain, and administrative workflows.
Data Analytics & Reporting: Implemented automated data pipelines and dashboards to guide data-driven decision-making.
Project Oversight & Training: Led project planning, stakeholder engagement, and user training to ensure smooth rollouts and adoption.
Results:
Streamlined operations and significantly reduced manual data entry through advanced SharePoint integration.
Introduced a PDF printing system (OneDrive + Power Automate + Encodian + SharePoint) that enhanced document workflows.
Fostered a collaborative environment, closing feedback loops between users and developers for continual product refinement.
